Privacy Policy for Prince Dental Care

Last Updated: September 8, 2026

Introduction

Welcome to Prince Dental Center.

This Privacy Policy describes how Prince Dental Center (“Company,” “we,” “us,” or “our”) collects, uses, processes, discloses, retains, and protects information when you visit our website, submit a form, communicate with us, schedule an appointment, or otherwise use our services.

Where consent is required by applicable law, we will obtain consent before engaging in the collection, use, processing, or disclosure requiring such consent.

This Privacy Policy should be read together with our Terms & Conditions.

1. Definitions

For purposes of this Privacy Policy:

“Company” means Prince Dental Center, located at 189 N Bascom Ave #100, San Jose, California, 95128.

“Personal Data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an individual.

“Service” means our website, forms, appointment scheduling systems, telephone communications, automated or artificial-intelligence-assisted telephone communications, SMS communications, emails, and related services.

“Service Provider” means a third party that processes or handles information in connection with providing services to us.

“Usage Data” means technical or usage-related information associated with accessing or interacting with our Service.

“Website” means dental-implants-sanjose.com.

“You” means an individual who accesses or uses our Service.

2. Information We Collect

Personal Information You Provide

When you voluntarily submit information through our Website or communicate with us, we may collect information including:

name;

telephone number;

email address;

mailing address, city, state, or ZIP code;

appointment information;

information concerning the services or treatment in which you are interested;

information voluntarily provided in forms or communications; and

other information you choose to provide to us.

Depending upon how you interact with us, information you voluntarily provide may include health-related, dental-related, financial, or other potentially sensitive information.

Usage and Technical Information

Our systems may process technical information associated with use of our Website, including:

IP address;

browser type and version;

device type;

operating system;

referring website or advertising source;

pages requested;

date and time information; and

other technical information necessary to operate, secure, and maintain our Website.

Not all information processed by our Website is necessarily transmitted to third-party advertising or analytics providers.

3. How We Use Personal Information

We may use information we collect to:

provide and manage our services;

respond to requests for information;

contact prospective or existing patients;

schedule and manage appointments;

provide customer support;

communicate by telephone, SMS, or email;

operate automated or artificial-intelligence-assisted communications where authorized;

maintain and improve our Website and services;

measure advertising conversions and campaign effectiveness;

prevent fraud, abuse, or security incidents;

maintain records of consent;

comply with legal obligations; and

establish, exercise, or defend legal claims.

4. Consent Through Our Forms

Certain forms on our Website contain an affirmative consent checkbox.

Where presented, the checkbox is not selected by default. You must affirmatively select the checkbox before submitting the applicable form.

By affirmatively selecting the consent checkbox and submitting the form, you acknowledge that you have been provided access to our Terms & Conditions and Privacy Policy and consent to the collection, use, processing, and disclosure of your information as described in those documents.

The consent presented with our forms may state:

“☐ I agree to the Terms & Conditions and Privacy Policy and consent to the collection, use, processing, and disclosure of my information as described in the Privacy Policy. By providing my phone number, I consent to receive calls and text messages from the business, including calls made using automated technology, artificial or prerecorded voices, and artificial intelligence. Consent is not a condition of purchase.”

5. Automated and Artificial-Intelligence-Assisted Telephone Calls

If you provide your telephone number and provide the applicable consent, we may contact you regarding your inquiry, requested services, appointments, consultations, treatment options, or related matters.

Telephone communications may be initiated or conducted using automated technology, artificial or prerecorded voices, and artificial-intelligence technologies, including AI-powered voice assistants.

An AI-powered voice assistant may contact you after you submit a request in order to:

respond to your inquiry;

answer questions;

determine what services you are interested in;

assist with appointment scheduling;

follow up regarding your request;

provide information concerning our services; or

continue appropriate follow-up regarding an inquiry you previously submitted.

Consent to receive such calls is not a condition of purchasing goods or services.

You may withdraw consent to receive future automated or AI-assisted calls by informing us during a call or by contacting us using the contact information provided below. We will process valid opt-out requests in accordance with applicable law.

6. SMS Communications

If you provide your telephone number and consent to receive text messages, we may send SMS communications concerning:

inquiries;

appointment confirmations;

reminders;

scheduling or rescheduling;

follow-up communications;

treatment-related communications; and

promotional or marketing communications where permitted.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Consent to receive promotional SMS communications is not a condition of purchasing goods or services.

Even after opting out of promotional communications, we may send communications that are legally permitted or necessary to service an existing transaction or request.

7. Cookies and Similar Technologies

We may use cookies and similar technologies necessary to operate, secure, and maintain our Website.

These may include:

Necessary Technologies: Technologies required for security, fraud prevention, website functionality, form functionality, or other essential operations.

Preference Technologies: Technologies used to remember settings or preferences.

Consent Technologies: Technologies used to remember privacy or consent selections.

Where applicable law requires consent before a particular nonessential tracking or data-disclosure technology is activated, we intend to obtain the required consent before activating that technology.

8. Advertising, Analytics, Attribution, and Conversion Measurement

We advertise our services through third-party platforms and may use advertising, analytics, attribution, and conversion-measurement providers to determine whether advertising results in inquiries or other conversions.

These providers may include:

Meta Platforms, Inc., including Facebook and Instagram;

Google; and

other advertising, analytics, attribution, or measurement providers.

Depending upon the technologies being used and the consent required by applicable law, limited information may be disclosed to these providers for advertising measurement, attribution, analytics, fraud prevention, security, and campaign-performance purposes.

9. Consent Before Certain Third-Party Tracking or Disclosure

Where applicable law requires prior consent for a third party to receive or process Website communications or other information, we intend to obtain the required consent before enabling the collection, transmission, or disclosure requiring that consent.

We do not intend for consent provided after an interaction to retroactively authorize third-party collection or interception that occurred before consent.

Where our Website requires affirmative consent for a particular advertising, analytics, recording, or tracking technology, that technology should not be activated until the required consent has been provided.

10. Conversion Tracking and Meta Conversions API

We may use server-side conversion-measurement technologies, including Meta Platforms, Inc.'s Conversions API (“CAPI”), to measure whether our advertising campaigns result in inquiries or other conversions.

After you provide any consent required by applicable law and submit a form or complete another qualifying conversion action, limited information relating to that conversion may be transmitted from our systems to an advertising or measurement provider.

Depending upon the service used, this information may include:

the fact that a conversion occurred;

date and time of the conversion;

advertising or click identifiers;

technical information;

referring advertising information;

IP address or device/browser information where applicable; and

contact information such as an email address or telephone number, which may be hashed or otherwise transformed before transmission where applicable.

This information may be used for purposes including conversion measurement, advertising attribution, campaign optimization, analytics, security, and fraud prevention.

11. Sensitive Health, Dental, and Financial Information

Information concerning dental conditions, medical conditions, treatment needs, financial circumstances, credit information, or other sensitive information may be collected when voluntarily provided to us.

We do not intend to transmit the substance of information you provide regarding your medical or dental condition, treatment needs, financial condition, credit information, or other sensitive health or financial information to Meta, Google, or other advertising platforms for advertising purposes.

For example, information submitted concerning specific dental conditions, treatment history, creditworthiness, financing qualifications, or detailed medical information should not be transmitted to advertising platforms merely for advertising attribution or campaign optimization.

12. Third-Party Service Providers

We may use third-party service providers to help operate our business and provide our services.

These may include providers of:

website hosting;

customer relationship management systems;

appointment scheduling;

telephone services;

artificial-intelligence or automated communication systems;

SMS services;

email services;

advertising;

conversion measurement;

analytics;

information technology;

security; and

other business-support services.

These providers may process information as necessary to perform services for us and subject to applicable contractual and legal requirements.

Third-party providers may also maintain their own privacy policies and terms governing their processing of information.

13. Disclosure of Personal Information

We may disclose information:

to service providers performing services on our behalf;

to advertising, analytics, attribution, and measurement providers as described in this Privacy Policy;

when you authorize or consent to the disclosure;

when required by law, subpoena, court order, or other legal process;

to protect our rights, property, patients, users, or others;

to investigate or prevent fraud, security threats, or unlawful conduct;

in connection with a merger, acquisition, financing, sale, restructuring, or transfer of business assets; or

as otherwise permitted by applicable law.

14. Data Retention

We retain Personal Data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, comply with applicable laws, resolve disputes, and enforce agreements.

We may maintain records demonstrating consent to telephone calls, automated or AI-assisted communications, SMS communications, privacy practices, and other communications where appropriate.

15. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Data.

However, no website, electronic transmission, network, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

16. Your Privacy Choices and Rights

Depending upon applicable law and your relationship with us, you may have rights concerning your Personal Data, including rights to:

request access to certain information;

request correction of inaccurate information;

request deletion of certain information;

withdraw certain consent;

opt out of certain marketing communications;

opt out of SMS communications;

request that automated or AI-assisted telephone communications stop; and

exercise other privacy rights provided by applicable law.

Requests may be submitted using the contact information below.

17. California Privacy Rights

California residents may have additional rights regarding their Personal Data under applicable California privacy laws.

Depending upon the law applicable to our business and the information involved, these rights may include rights concerning access, correction, deletion, disclosure, use, sale, sharing, or processing of Personal Data.

Nothing in this Privacy Policy is intended to limit rights provided by applicable law.

Where California law requires affirmative consent before a particular collection, recording, interception, transmission, use, or disclosure, we intend to obtain that consent before engaging in the activity requiring consent.

18. Withdrawal of Consent

Where processing is based upon consent, you may withdraw that consent as permitted by applicable law.

Withdrawal of consent does not necessarily affect processing that was lawfully performed before the withdrawal.

Requests to stop calls or text messages will be processed in accordance with applicable law.

You may communicate a request to stop telephone calls directly during a call or through the contact methods listed below.

You may opt out of SMS communications by replying STOP.

19. Children's Privacy

Our Service is not directed toward children under 13, and we do not knowingly seek to collect Personal Data from children under 13 through our Website.

If we learn that we have collected Personal Data from a child in circumstances requiring parental consent without obtaining such consent, we will take appropriate steps to delete or otherwise address the information.

20. Third-Party Websites

Our Website may contain links to websites operated by third parties.

We do not control those websites and are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policies applicable to third-party websites you visit.

21. Changes to Advertising and Tracking Technologies

The advertising, analytics, attribution, communications, and measurement technologies used by our Website may change over time.

When required by applicable law, we will update this Privacy Policy, modify our consent mechanisms, or obtain additional consent before materially changing how Personal Data is collected, processed, or disclosed.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we may update the “Last Updated” date at the top of this Privacy Policy and provide additional notice where required by applicable law.

23. Contact Information

Questions, privacy requests, or requests concerning communications may be directed to:

Prince Dental Center
Dr. K. Peter Sharifi
189 N Bascom Ave #100
San Jose, California, 95128

Phone: +1 669-348-3551
Email: [email protected]
Website: dental-implants-sanjose.com